COVID-19 and Curbside:Client Communication Survival Guide
Veterinary medicine in 2021 continues to provide challenges—ongoing curbside service, COVID-19, and client concerns and frustrations. The latter is often the most frustrating because veterinary teams are hard at work every day, often with little visibility to those clients.
Join Natalie Marks, DVM, CVJ, as she discusses some very practical tips and tricks for helping clients understand what we do and why we do it and that we all have the same goal—healthy and happy pets.
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